Everything you need to know about StreamEZ. Can’t find your answer? Contact our 24/7 support team!
IPTV stands for Internet Protocol Television. Instead of receiving TV programs through traditional cable or satellite, IPTV delivers content over the internet. You simply need an internet connection and a compatible device to stream thousands of channels, movies, and series instantly.
It works just like Netflix or YouTube, but with live TV channels from around the world plus a massive on-demand library.
Usually within 2 hours! After you complete your subscription, we’ll send your login credentials to your email. Delivery time is typically 30 minutes to 2 hours depending on the time of day.
Once you receive your login details, setup takes less than 5 minutes and you’re ready to stream!
Yes! We offer a 24-hour free trial with complete access to all our channels, movies, and series. No credit card required, no hidden fees.
This gives you a full day to test our service on all your devices and see the quality for yourself before committing to a subscription.
StreamEZ works on virtually any device with internet! Here’s a full list:
Yes! Our subscription plans support multiple simultaneous connections. You can watch different channels on different devices at the same time.
For example, watch sports on your TV while someone else watches a movie on their tablet. Check our pricing plans for the number of connections included.
No special equipment needed! You just need a compatible IPTV player app (most are free). Popular options include:
We provide step-by-step setup guides for all popular apps and devices.
Massive content library:
New content is added regularly to keep the library fresh!
We offer multiple quality options: SD, HD, Full HD, and 4K Ultra HD depending on the content and your internet speed.
Our smart adaptive streaming automatically adjusts quality based on your connection to prevent buffering while maintaining the best possible picture.
Absolutely! Sports are one of our specialties. Watch all major sports including:
All live with multiple camera angles and commentary options available.
Yes! We have extensive international coverage with channels from over 50 countries including USA, UK, Canada, Europe, Middle East, Asia, Latin America, and Africa.
Content is available in multiple languages including English, Spanish, Arabic, French, German, Portuguese, and many more.
Minimum requirements:
Our adaptive streaming technology automatically adjusts to your connection speed, so even slower connections can work – just at lower quality to prevent buffering.
Yes! StreamEZ works with any internet service provider (ISP) as long as you have a stable internet connection. We’re compatible with cable, fiber, DSL, and even mobile hotspot connections.
Very rarely! Our high-quality servers and adaptive streaming technology minimize buffering. If you have a stable internet connection that meets the minimum speed requirements, you should experience smooth, buffer-free streaming.
If you do experience buffering, our support team can help troubleshoot and optimize your settings.
We offer flexible plans to fit your needs:
All plans include full access to our entire content library. Visit our pricing page for current rates and special offers.
We accept various secure payment methods:
All payments are processed through secure, encrypted payment gateways. We never store your payment information.
Simple and fair: You can get a refund if our servers are not working properly AND we cannot fix the issue within a reasonable time.
If you experience technical problems, contact our support team first. We’ll work quickly to resolve the issue. If we genuinely cannot get your service working, you’ll receive a full refund – no questions asked.
This depends on your payment method. Some plans auto-renew for convenience, while others require manual renewal. You’ll be clearly informed during checkout.
You can cancel auto-renewal at any time through your account or by contacting support. No penalties or fees for cancellation.
Absolutely! Security is our top priority. We use:
Your data is protected with multiple layers of security, making unauthorized access virtually impossible.
NO! We have a strict zero-sharing policy. We do not sell, rent, or share your personal information with anyone. Your data stays between you and StreamEZ only.
We only collect minimal information (name, email, phone) necessary to provide our service.
Yes! Account sharing is allowed. Share your subscription with family, friends, or anyone you choose. Use it on multiple devices simultaneously based on your plan’s connection limits.
Your subscription, your choice – we don’t restrict how you use it.
We’re available 24/7 through multiple channels:
Average response time is under 2 hours, usually much faster!
Yes! We offer comprehensive setup support:
Setup typically takes less than 5 minutes, and we’re here to help if you need it!
Contact us immediately! Our technical support team is available 24/7 to help resolve any issues. Whether it’s buffering, login problems, channel issues, or anything else – we’ll work quickly to get you back to streaming.
Most issues are resolved within minutes through our support channels.
Yes! We have extensive documentation:
Everything you need to get the most out of your IPTV service.
Recording capabilities depend on your IPTV player app. Some apps like TiviMate and IPTV Smarters Pro offer recording features.
Many channels also include catch-up TV functionality, allowing you to watch programs from the past few days on demand.
Yes! We provide a comprehensive EPG that shows current and upcoming programs for all channels. You can see what’s playing now, what’s coming up next, and plan your viewing schedule.
The EPG is updated regularly and works with all major IPTV player apps.
Absolutely! Most IPTV player apps allow you to:
Customize your viewing experience exactly how you want it.
Yes, where available! Many channels and on-demand content include subtitle options and multiple audio tracks in different languages.
Availability depends on the specific content and broadcast source.
IPTV technology itself is completely legal. It’s simply a method of delivering television content over the internet, just like streaming services you already use.
We operate as a legitimate IPTV service provider. Users are responsible for complying with their local laws and regulations regarding content access.
We ask that you use our service responsibly:
Use the service for personal entertainment as intended.
Our service is accessible worldwide! As long as you have internet access, you can use StreamEZ from any location.
Content availability may vary by region due to licensing and broadcasting restrictions. Some channels may be geo-restricted to specific countries.
Try these quick fixes:
If issues persist, contact our support team for immediate assistance.
Buffering is usually caused by:
Solutions: Lower the stream quality, use a wired connection if possible, close other apps using bandwidth, or restart your router. Contact support if buffering continues.
First, double-check:
If everything looks correct and still not working, contact our support immediately. We’ll verify your account status and help you get logged in.
Contact our support team with the channel name and issue description. We monitor and maintain our channels constantly, and your report helps us fix issues quickly.
Most channel issues are resolved within 24 hours of being reported.
Yes, with parental permission and supervision. Users under 18 can use the service with parent or guardian consent. We have dedicated kids channels with age-appropriate content.
Parents are responsible for monitoring what minors watch and setting appropriate restrictions.
Most IPTV player apps include parental control options:
Check your IPTV player app’s settings to configure parental controls.
Yes! We have hundreds of kids channels featuring:
Perfect for family viewing!
Can’t find what you’re looking for? Our support team is available 24/7 to answer any questions you might have. We’re here to help!
Contact Support